Do you ship worldwide?

Yes, we aim to ship to every possible country. Our products are designed, made, and shipped from Switzerland. Please note that buyers outside of Switzerland may have to pay import duties, and our prices do not include sales tax (VAT) except for Swiss customers.

Why is shipping so expensive?

We are located in Switzerland, and the postal service is extremely expensive, the price you see and pay, is only the half of the price o shipping, the other half is at our cost.

Are the magnets compatible with wraps and special paints?

Yes, they are, but moving the magnets frequently could, due to their strength, potentially damage the wrap. It's not probable, but it's possible, so please consider it.

Are the Pins for the Max Trax recovery boards compatible with the locking mechanism?

No, since the system is magnetic and therefore removable without tools, we thought it was unnecessary to make them lockable.

Are the magnets and pins to hold Max Trax recovery boards compatible with Amazon recovery boards?

As they are now, no. We plan to work on this in the future. However, some of our clients have modified the pins by inserting longer screws, making them compatible.

Are the magnets and pins safe for public road usage, i.e., autobahn?

According to Swiss regulatory authorities, the magnetic supports are classified under cargo securing equipment. The driver assumes responsibility for their use. Tactic Vans cannot be held accountable for any incidents resulting from the use of our products. It's the user's responsibility to comply with local regulations and laws regarding cargo securing. Please use the magnetic supports responsibly.

Are Tactic Vans' products upgradable?

Absolutely! We continuously work on improving our product range, allowing customers to upgrade specific parts rather than replacing the entire product.

How can I purchase Tactic Vans's products?

All our products are available exclusively through our website and authorized dealers. Simply browse our catalog and place your order securely online.

What is Tactic Vans' return policy?

Products can be returned within 30 days of delivery, provided they are in their original condition and packaging. To initiate a return, contact our customer service for a Return Merchandise Authorization (RMA) number. Shipping and payment method commissions will be deducted from the refund, along with a 5% restocking fee. Refunds are typically processed within 5-7 business days upon receipt of the returned product. Customers are responsible for return shipping costs.

What is Tactic Vans' shipping schedule?

Orders placed until Monday 12:00 PM will be shipped on Tuesday. Orders placed from Monday 12:00 PM to Thursday 12:00 PM will be shipped on Friday.

What payment methods does Tactic Vans accept?

We accept payment via credit card and Paypal for your convenience and security.

What warranty or guarantee options are available for Tactic Vans products?

We offer a one-year warranty on our products. After the warranty period, customers can purchase individual pieces instead of replacing the entire product.

Do Tactic Vans products come with installation or usage instructions?

Yes, all our products come with detailed instructions to guide you through the installation and usage process.